How do I return an item?
· Opened bottled product sold directly by OHS within 30 days of purchase for a full refund (cost of the product, not the handling and shipping fees).
· Unopened bottled product sold directly by OHS within 90 days of purchase for a full refund.
· 50% refund on unopened product up to six(6) months of the purchase date.
· Customer must provide invoice number on which the returned product was purchased.
· Customer is responsible for return shipping costs.
If an item is missing, damaged or is incorrectly shipped by us please contact a Sales Representative immediately. Items that are defective and shipped from us or items that you did not order but received from us may qualify for product credit or a refund.
After 180 days--no refunds of any kind. This applies to opened and unopened bottles, and includes both partial and/or full refunds.
Optimal Health Systems LLC
18 West Center Street
CS Phone # 800.890.4547