How do I return an item?

OHS Refund/Return Policy

Money-back Guarantee

  • Opened bottled product sold directly by OHS within 30 days of purchase for a full refund (cost of the product, not the handling and shipping fees).
  • Unopened bottled product sold directly by OHS within 90 days of purchase for a full refund.
  • 50% refund on unopened product up to six(6) months of the purchase date.
  • Customer must provide invoice number on which the returned product was purchased.
  • Customer is responsible for return shipping costs.
  • If an item is missing, damaged or is incorrectly shipped by us please contact a Sales Representative immediately. Items that are defective and shipped from us or items that you did not order but received from us may qualify for product credit or a refund.
  • After 180 days--no refunds of any kind. This applies to opened and unopened bottles, and includes both partial and/or full refunds.

Optimal Health Systems LLC
265 E Hwy 70
Pima, Arizona 85543
CS Phone # 800.890.4547