Shipping

Shipping & Returns

Shipping

We offer several delivery options and rates for domestic shipping within the 48 contiguous United States. Exact shipping fees apply to all orders shipped to Alaska, Hawaii, US Territories as well as International and Expedited orders.

FREE Shipping - On orders of $250 or more

Standard Shipping - $6.95
Please allow 7-10 business days from ship date for delivery.
Shipped according to the best rate as determined by our system.
We use USPS as our primary standard service carrier, but packages may also ship via UPS and FedEx.
Note: We are unable to deliver to General Delivery addresses.
Note: Applies to shipments made in the continental United States, thus excluding those to Alaska, Canada, Hawaii, & US Territories.

Alaska, Hawaii, US Territories and International - EXACT Shipping
Applies to orders shipping to Alaska, Hawaii, Puerto Rico, American Samoa, Micronesia, Guam, Marshall Islands, Mariana Islands, Palau, the Virgin Islands, Canada and International Shipping.
Please allow up to 10 business days from the ship date for delivery.
Note: Remote locations may take longer than 10 business days, due to varying delivery schedules in the area.

Additional Delivery Options
3rd, 2nd or Overnight shipping ONLY available thru UPS within the contiguous 48 states.
Orders received after 12:00 PM (MST) will ship the following business day.
UPS does not deliver on Saturdays and Sundays unless confirmed through a phone call with us.
Not available for PO boxes or outside the contiguous 48 states.
Note: When shipping USPS delivery time is just an estimate and not a guaranteed delivery timeframe.

Returns

Money-back Guarantee

  • Opened bottled product sold directly by OHS within 30 days of purchase for a full refund (cost of the product, not the handling and shipping fees).
  • Unopened bottled product sold directly by OHS within 90 days of purchase for a full refund.
  • 50% refund on unopened product up to six(6) months of the purchase date.
  • Customer must provide invoice number on which the returned product was purchased.
  • Customer is responsible for return shipping costs.
  • If an item is missing, damaged or is incorrectly shipped by us please contact a Sales Representative immediately. Items that are defective and shipped from us or items that you did not order but received from us may qualify for product credit or a refund.
  • After 180 days--no refunds of any kind. This applies to opened and unopened bottles, and includes both partial and/or full refunds.

Optimal Health Systems LLC
265 E Hwy 70
Pima, Arizona 85543
CS Phone # 800.890.4547